| Applies To | |||
| Product(s): | ProjectWise Server V8i | ||
| Version(s): | 08.11.05.37 | ||
| Environment: | N/A | ||
| Area: | Orchestration FrameWork | ||
| Subarea: | N/A | ||
| Original Author: | Bentley Technical Support Group | ||
Problem Description
File Property Extraction not working
OF Logging showed
009-10-16 12:21:51,797 [JobMessage] ERROR AFP.FileProps.Extractor [(null)] - Failed to extract file properties from the document [] file: 5940
2009-10-16 12:21:51,485 [JobMessage] ERROR AFP.Ftr.TextExtractor [(null)] - Failed to delete file D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg attempt 0
Exception information:
Description: The process cannot access the file 'D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg' because it is being used by another process.
2009-10-16 12:15:52,405 [JobMessage] ERROR AFP.Ftr.TextExtractor [(null)] - Failed to delete file D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg attempt 0
Exception information:
Description: The process cannot access the file 'D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg' because it is being used by another process.
Application or Object Name: mscorlib
Method: WinIOError
Call Stack: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
User was not able to delete message. Something had a lock on the .msg
Solution
The extraction folder has now been excluded from real time Antivirus scans and restarted MSMQ.
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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