Current Revision posted to Content Management Wiki by Dana Guthrie on 8/6/2019 2:36:09 PM
| Product(s): | ProjectWise User Synchronization | ||
| Version(s): | Connect | ||
| Area: | User Synchronization Service | ||
| Original Author: | Dana Guthrie, Bentley Technical Support Group |
Problem
When users go into ProjectWise administrator, and try to add a group or user to be synchronized, they get these errors when choosing the domain.
Unable to enumerate users. Error 31 when adding a synchronized group
Unable to enumerate users. Error 1359 when adding a synchronized user
Steps to reproduce:
- Log in to Projectwise Administrator
- Expand Windows Security System \ User Synchronization Service \ Synchronized accounts
- Right click on User Groups and choose "New \ Synchronized User Group"
- Choose Use local computer and click next
- Change the domain to your domain and the error appears.
- Click Next on the Welcome screen wizard
Solution
NOTE: This issue appears to be happening after a windows update. We are working on identifying which one is causing the issue and will update this wiki when more info is available..
The current solution is to restart your Integration server and Domain Controllers. You may also need to start a command prompt and run ipconfig /flushdns.
If the above does not solve the problem for you please log a service request.