Error or Warning Message

Error 58510. Your ProjectWise user profile requires that you activate this ProjectWise product using the SELECT Server settings configured on this workstation.

However, a valid SELECT Server configuration could not be found, or the SELECT Server license is expired for this product.

This client will be denied access to the datasource. You may need to correct the SELECT Server configuration on this workstation.

Explanation

There is a setting in ProjectWise administrator that tells the client how to get its license and this ProjectWise user was configured to use their local SELECTServer, but one was not configured.   

How to Avoid

Option 1 change the user setting to have the user recieve the license from the Integration Server settings

1. Log into ProjectWise Administrator

2. Under users, go to the user account who is having the problem, right click properties, settings tab

3. The fourth icon down should be ‘administrative’, then under that is ‘client licensing.

Option 2 Configure the PW Explorer machine to point to the SELECTServer

1. Run C:\Program Files\Bentley\ProjectWise\bin\licensetool.exe
2. Confirm that the activation key and SELECTserver where connecting (under tools-options)
3. Tools \ send logs now.

Option 3 When running through Citrix XenApp

1. On the server hosting the Citrix server, configure the licensetool.exe with the SELECTserver and activation key as described in option 2

Option 4: When the error is found using ProjectWise Web Client

1. In this case, the ProjectWise Web server is acting as the "client" machine.  So configure licencetool.exe on the Web Server as described in option 2

See also

License Management Tool
Activating Against SELECTserver OnLine