| Applies To | |||
| Product(s): | ProjectWise Server V8i | ||
| Version(s): | 08.11.07.443 | ||
| Environment: | N/A | ||
| Area: | Authentication Svr | ||
| Subarea: | N/A | ||
| Original Author: | Bentley Technical Support Group | ||
Problem Description
Last Error [116] The server has failed to accept synchronization request. Access is denied.
Troubleshooting looked for errors in pwadmin.log and usersync.log
Usersync.log did not show anything useful except the error message
Pwadmin.log showed 2010-10-11 02:27:49,491 ERROR [0x000008a4] pwise.dms - Error 116 "
The server has failed to accept synchronization request.
Access is denied.
Solution
Created a logical user and made sure the user was in the ProjectWise Administrator Group. Also the server name was not correctly setup. We changed the \\servername to server name (removed the \\) typed the username and password for the logical user that was created all worked
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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