| Product(s): | ProjectWise Client V8i | ||
| Version(s): | 08.11.07.122 | ||
| Area: | Explorer | ||
| Original Author: | Bentley Technical Support Group |
Problem
Users see special characters in the login dialog box, attributes names on tab, Right click menu on a folder, right click menu on document and top menu bar in ProjectWise Explorer.
Solution
Most likely there are left over dll's from a prior version of ProjectWise Explorer. If you recently upgraded or had a different version on the client machine and have installed a newer version of ProjectWise Explorer you have mis-matched dlls. Please uninstall ProjectWise Explorer and delete../bentey/projectwise folder and reinstall.
If you have customization done through Professional Services the customization can be the cause of this issue as well, you might need to contact your account manager in order to have Professional Services update the customization.
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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