Error or Warning Message
50002 | Cannot start application for the specified document. Check your program associations. Invalid parameter passed to API function. |
112173 | Cannot start application for the specified document. Check your program associations. A client's attempt to establish a conversation failed. |
Explanation
ProjectWise is attempting to open the document in an integrated session, however something is broken with the integration
Option 1 Verify integration is installed and working
- Tools-associations-programs-user associations
Right click-unassociate any open actions for the application having the issue. This will default to the appropriate global association (Word.Document.PW or Excel.Document.PW)
- In control panel- programs and features, run a modify on ProjectWise Explorer. Install iDesktop integration for Office products
- Check that the add-in is enabled http://communities.bentley.com/products/projectwise/content_management/b/weblog/archive/2013/04/08/error-message-cannot-start-application-for-the-specified-document-check-your-program-associations.aspx
- If this selection doesn’t “stick” (if you close out and go back in, and the add-in shows as disabled again) , then proceed to the registry options below
Option 2 Last resort, if Option 1 does not fix the issue
NOTE: It is highly recommended to use this method as a last resort since disabling “ALL” add-ins can have adverse affects on application stability and security. Please checkwith your system administrator or IT department for proper direction first
- Run regedit.exe and browse to the appropriate product and version
ex: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Resiliency\DisabledItem
2. First identify each addin by interactively examining each key name. e.g. "432189BE". By double-clicking the item you should see a readable path to the location of each add-in. Carefully note the registry key name of each
ProjectWise add-in for removal.
3. Manually verifying, backing up, and deleting the ProjectWise add-in key found in step 2