Current Revision posted to Content Management - Wiki by mantas.nauseda on 9/10/2013 12:54:47 PM
Performance issue opening AutoCAD Civil 3D document from ProjectWise
SELECTsupport,ProjectWiseExplorerClient,ProblemSolving,Integration-Civil3D,DataShortcuts
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Applies To Product(s): ProjectWise Explorer Client Version(s): 08.11.11.111 Environment: N/A Area: Integration - Civil 3D Subarea: Data Shortcuts Original Author: Mantas Nauseda, Bentley Technical Support Group
Problem Description
It takes really long time to open AutoCAD Civil 3D drawing from ProjectWise.
Reason
It takes quite a lot of time to load the data shortcuts from ProjectWise when using the ProjectWise Caching server to connect to the datasource – ProjectWise needs to load the file to the caching server first and then pass it to the user.
It seems that there are some issues in the ProjectWise 08.11.11.111 with this operation.
Steps to Resolve
There were some improvements in the ProjectWise performance in SS4 RU (version 08.11.11.559).
To resolve the issue you should upgrade the ProjectWise Explorer to the SS4 RU version.