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50002 Cannot start application for the specified document

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Current Revision posted to Content Management - Wiki by Molly Watts on 11/21/2013 3:47:34 PM

50002 Cannot start application for the specified document

SELECTsupport,ProjectWiseExplorerClient,ErrorMessage,Open/Close/SaveAs,SELECTsuppoErrorMessage,Integration-AutoCAD

  
 Applies To 
  
 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.559
 Environment: N/A
 Area: Integration - AutoCAD
 Subarea: Open / Close / Save As
 Original Author:Dana Guthrie, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Error or Warning Message

Last Error [50002]  Cannot start application for the specified document.  Check your program associations.  Invalid parameter passed to the API function.

Explanation

When the user tries to open a dwg file from Projectwise, AutoCAD opens with a blank document and then throws  error 50002

How to Avoid

Option 1 Remove run as administrator switch

  1. On ths users system, in Windows explorer, Go to the autocad.exe file, right mouse click properties, Compatibility tab, uncheck "run this program as an administrator."

Note:evenifthisswitchisturnedoff,therecouldbethirdpartyapplicationsinstalledthatelevateprivledgesthatleadtothesameproblem.  Totestforthis,openProjectWisewithelevatedpermissions(browsetopwc.exeandrightclick-runasadministrator)toseeiftheerrorstilloccurs.  (PWneedstobeatthesameprivledgelevelastheapplicationyouareopening)

Option 2 Check program associations.

  1. Check the windows program associations to make sure AutoCAD is associated to DWG
  2. On the client machine, in Projectwise, logged in as the user, go to tools \ associations, programs, change to 'user associations', scroll to AutoCAD and expand the open command, remove any associations, click save and close

Option 3 Make sure Projectwise integration is properly installed.

  1. Open AutoCAD from the desktop, then file open, you should be prompted to login to Projectwise, browse to a file and open it.  Check that the Projectwise ribbon is available and all items are functional
  2. Go to add remove program, remove Projectwise explorer, run a repair\reinstall on AutoCAD, then reinstall Projectwise explorer.

See Also

Cannot Start application... Blog

Word or Excel opens as a blank document or error 50002 or 112173

 


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