Current Revision posted to Content Management - Wiki by Molly Watts on 6/10/2014 8:45:44 PM
| Applies To | |||
| Product(s): | ProjectWise Explorer Client | ||
| Version(s): | 08.11.09.122 | ||
| Environment: | N\A | ||
| Area: | MISC | ||
| Subarea: | N\A | ||
| Original Author: | Dana Guthrie, Bentley Technical Support Group | ||
Problem
Error 58060 Error creating a new folder\file. Cannot create/delete folders.
When trying to create new folders or delete existing folders, user is being presented with the error message: "Last Error 58060 Error creating a new folder. Cannot access storage directory. Storage area directory has been removed or ProjectWise Caching Server is not on the specified server."
User had just moved to a new server and as a result, IP address had changed.
User had just moved to a new server and as a result, IP address had changed.
Product: ProjectWise Explorer
Version: 08.11.09.122
Area: Storage Area, Problem ID#: 74031
Solution
-There was an entry in the dmsafpengine.conf.xml file that referenced the old IP address. This was changed to the FQDN and the PWIS service was restarted and all was OK.
-Another thing to check here is the storage area entry in the PWadmin. I had a user with similar issue who moved the storage area and did not use the FQDN. Once the FQDN was in place for the computer name, the user was able to add files.
-Make sure the storage area exists as configured in the ProjectWise Administrator
See Also
Tags: Migrated, SELECTsupport