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Transmittal Services deployment error: The SMTP server requires a secure connection or the client was not authenticated

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Current Revision posted to Content Management - Wiki by Jessica Gamble on 7/6/2014 11:04:21 PM

  
 Applies To 
  
 Product(s):Bentley Transmittal Services
 Version(s):01.00.01.138
 Environment: N/A
 Area: N/A
 Subarea: N/A
 Original Author:Molly Watts, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Error or Warning Message

The SMTP server requires a secure connection or the client was not authenticated

Explanation

Deploying BTS using a secure SMTP server.  Be sure to also enter the correct server name, port and user name/password as required according to your local SMTP server requirements in the "Specify E-mail Server" step of the deployment wizard.

How to Avoid

  1. Go to the emailService web.config file (This can be done by going to IIS and right clicking on emailService and then click explore) 
  2. add the following new key in the <appSettings> section:  

<add key="enableSsl" value="True" />

3 . Save config and rerun deployment wizard

Tags: error message, Bentley Transmittal Services, SELECTsupport

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