| Applies To | |||
| Product(s): | ProjectWise Integration Server | ||
| Version(s): | 08.11.11.559 | ||
| Environment: | N/A | ||
| Area: | Integration / Caching /Gateway | ||
| Subarea: | Installation | ||
| Original Author: | dana guthrie, Bentley Technical Support Group | ||
Error or Warning Message
The Projectwise Caching Server v8i (SelectSeries 4) service on Local Computer started and then stopped. Some services stop automaticaly if they are not in use by other services or programs.
Explanation
User installed the ProjecWise caching service on a server and when he tries to start the service he gets the error. This error could occur with the Projectwise Integration service, Caching service or Gateway Service.
How to Avoid
This behavior usually indicates a port conflict. There was another application installed on the server that was using port 5800. Once we uninstalled that application, the ProjectWise service started with no issues.
Typical the conflicting software is VNC (Virutal Network Computing)
To find the conflicting program, try using TCPview for windows or the command line netstat -a -b to find what programs are using which ports.
See Also