Revision 1 posted to Project Delivery: Content Management Wiki by Arturas Baranauskas on 4/26/2016 9:34:34 AM
| Applies To | |||
| Product(s): | ProjectWise Integration Server | ||
| Version(s): | 08.11.11.590 | ||
| Environment: | N\A | ||
| Area: | Integration / Caching /Gateway | ||
| Subarea: | Network | ||
| Original Author: | Arturas Baranauskas, Bentley Technical Support Group | ||
How the issue looks like:
When user migrated to clustered environment he might notice slow downs of certain login transactions in ProjectWise that might take up to 500ms. It's especialy noticeable when deleting a large amount of folders from a Project wise project.
How to test:
Please try to use a telnet <server_dns_name> 5800 commands to ping a server(telnet client needs to be enabled) and you should notice that there will be a slight but felt delay between first ACK and NOSECK message, which will not be found when checking server logs but seen in client logs.
Workaround:
Described here, a Dword needs to be created in all involved servers registry.
- Start Registry Editor.
- Locate and then click the following registry subkey:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\<Interface GUID>
- On the Edit menu, point to New, and then click DWORD Value.
- Name the new value TcpAckFrequency, and assign it a value of 1.
- Quit Registry Editor.
- Restart Windows for this change to take effect.
Tags: Connection Svr-PW Gateway, ProjectWise, Configurations, Cluster