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Document Processing, Cannot open database “” requested by the login

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Current Revision posted to Content Management Wiki by Todd Combs on 6/26/2017 3:46:38 PM

 Product(s):ProjectWise Server CONNECT Edition
 Version(s):10.00.02.99
 Area: Orchestration Framework
 Original Author:Todd Combs

Problem Description

In ProjectWise Administrator, when performing “Start Processing Now” on Document Processing, the following error displays:

 

Cannot open database “<database name>” requested by the login. The login failed.

Bentley.Orchestration External module has reported an error.

Solution 

When using Windows authentication with dbsetup.exe, use the same Windows account for the PW Integration and Orchestration Framework services, and the ODBC connection used by the datasource.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!


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