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Connecting to multiple gateway servers, not all datasources appear

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Current Revision posted to Content Management Wiki by Molly Watts on 1/24/2018 6:03:14 PM

 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.559
 Area: Installation
 Original Author:Molly Watts, Bentley Technical Support Group

Problem Description

After adding an additional server to PW network configuration, the previous datasources do not show

Reason

There is a duplicate datasource name on the new server.  For example, server1:ProjectWise.Companya.com , server2:ProjectWise.Companyb.com  Only one server will populate because of the duplicate name (regardless of domain name) 

Steps to Resolve

  •  In the [Gateway] section of the dmskrnl.cfg file on one of the gateway servers, enter the following (using the name of the server you are on)

on the server named ProjectWise.companyA.com enter the following, which tells the client to send the traffic directly to that server. 

ProjectWise.companyA.com=ProjectWise.companyA.com

OR

  •  Manually add/remove servers to PW network configuration as needed
Tags: installation, ProjectWise Explorer Client, SELECTsupport, Problem Solving

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