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SSO Clients are not silently re-authenticated to the datasource

Current Revision posted to Content Management - Wiki by Vickie.Hewitt on 2/17/2014 4:59:30 PM

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 Applies To 
  
 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.423
 Environment: Windows 7 64 bit
 Area: MISC
 Subarea: 
 Original Author:John Lee, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Problem Description

Cached SSO domain login credentials are not expired is failing. SSO Clients are not silently re-authenticated to the datasource.

Findings

In the failed case: 

integrated MicroStation SSO credentials are expiring.  The Default lifetime for Client-side cached  login credential used to silently re-authenticate a client to the Integration  Sever is not working correctly and affecting the cached SSO/domain login. The SSO credentials should not expire.

As referenced to the cfg file, cached SSO/domanin login credentials are not expired:

; Default lifetime (in seconds) for client-side cached login credentials, used to

; silently re-authenticate a client to the Integration Server in the event of a

; network disconnect. When using ProjectWise authentication, after this timeout

; occurs clients will be required to re-input their ProjectWise login credentials.

; A value of 0 (or less) is illegal. Use the "User Credential Expiration Policy"

; General user settings (in the ProjectWise Administrator) to set the policy for

; user expirations.

;

; If this setting is commented out, a default expiration value of 10 hours is used.

; Note that this applies to ProjectWise authenticationonly -- cached SSO/domain login

; credentials are not expired.

;

UserLoginTokenTimeout=36000

 

The failure has been confirmed using  MicroStation SS3 version 08.11.09.357 integrated with PWExplorer  version
08.11.11.567 (see fig 1)

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Steps to Resolve

Manually reconnect the MicroStation session to ProjectWise by clicking the <OK> button in fig 1 above.

Tags: 08.11.11.423, MISC, ProjectWise Explorer Client, SELECTsupport, Problem Solving

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