| Applies To | |||
| Product(s): | ProjectWise Integration Server | ||
| Version(s): | 08.11.11.111 | ||
| Environment: | N/A | ||
| Area: | Integration / Caching /Gateway | ||
| Subarea: | MISC | ||
| Original Author: | Dana Guthrie, Bentley Technical Support Group |
Error or Warning Message
Last Error 55037 file not found on server
Explanation
User has made a copy of the production database and placed it in a development environment. He change the storage area to point to an old set of files that he had previously used in a test.
When he checks out or tries to open a file he gets error 55037 file not found on server.
How to Avoid
Had user check the storage area for the file and it was there
Had user create a new file and then check that it gets placed in the same location, and it did.
Checked the size of the file to what ProjectWise thinks it should be and it is the same.
User realized that the files he was using had versions and the file dataset he was using did not have the updated versions.
Once he copied the production files to the development environment he was able to open the files.
Tip
Sometimes this error will appear because of a problem with a reference file, and the error still states that the error is with the master file, because that is what is trying to be opened.
To determine which file(s) are the problem, do an unmanaged export of the document and you will get an error with the specific problem files