Error or Warning Message

Error 55038:  Failed to create a storage.  File access security check failed.

Explanation

This error message can also appear when trying to create or access a file on a storage area.  The message would then say failed to create file..

In most cases the problem is a DNS problem on the network.  The DNS was configured with the Ip address and the FQDN and may not include an entry for the host name or vise versa.

How to Avoid

Option 1:  Check that port 5800 is open bi-dirctionaly and that you can ping the FQDN and Host name from the destination and source computers.

1. User the \ Programs \ Bentley \ Projectwise \ Tools \ User tools \ Windows Socket Analyzer or...

2. Use Telnet from each machine to see connectivity between servers

Telnet MyServer.Bentley.com  5800

Telnet MyServer 5800

1. Ping the FQDN and host name from both computers to see if you get the same ipadress or even a response.

Option 2:  Check the dmskrnl.cfg file for incorrect or resrtictive entries.

1. On the server ..Program files\Bentley\Projectwise\Bin open the dmsknrl.cfg file.
2. Look for any entries that might include Allow or Deny and make sure the computer you are trying to reach is not listed under a Deny statement.
3. Check for spelling of the computer name and that any entries with IP addresses are correct
4. If you suspect that there is a DNS issue, add the host name and the FQDN to the [Routing] section.

1. MyServer = 5800
2. MyServer.Bentley.com = 5800

Option 3:  Make sure the Caching Server Service is running.

See Also