Problem

Error 55049: Error copying document to client. Cannot create storage area. The storage area is not within the allowed storage locations defined for this server. Please contact your administrator

Background

There is a new feature in PWCE Update 3, see below from the “what’s new” section of the readme:

Allowable Locations for Storage Areas

Before you can create a storage area, you must now first define at least one allowable storage location, which is a local and/or network location where storage areas hosted by a ProjectWise Design Integration Server or ProjectWise Caching Server can be created.

Allowable storage locations are defined in the DMSKRNL.CFG file. If no locations are defined, you will not be able to create any storage areas on the server.

For convenience, the ProjectWise Design Integration Server and ProjectWise Caching Server installers have been modified to let you define the default allowable storage location during installation. You can also manually add, modify, or remove allowable storage locations from the DMSKRNL.CFG file.

Solution

1. On the PW integration server, open the dmskrnl.cfg file (found in c:\program files\bentley\projectwise\bin)
2. Find the section labeled: [FileStorageService]  
3. Add a line pointing to the path of the storage area
   1. Example:  StorageLocation0=E:\storage